We value your privacy

1. SCOPE OF PRIVACY POLICY

This Privacy Policy (the “Policy”) describes how Plata International DBA Basement Boss (hereinafter "our" or " us" or " we") collects, uses and discloses personal information that we obtain about you when you access or use our online and/or mobile website at basementbossct.com (collectively, the "Sites"). This Privacy Policy is part of our Terms of Use that govern your use of the Sites.  Unless we say otherwise, the terms in this Privacy Policy have the same meaning as they do in our Terms of Use. 

Our Privacy Policy is intended to provide you with a clear explanation of how we will collect and use your personal information. For purposes of this policy, when we say “you” we mean a visitor who accesses our Sites or uses our Sites to obtain information and/or services from us relating to our home and/or commercial contracting services (“Services”). Please read this Policy carefully to understand our policies and practices regarding your personal information and how we will treat it. 

By accessing or using our Sites in any way, such as browsing or interacting with them, you acknowledge that you have read, understood and agree to be bound by the terms and conditions set forth in this Privacy Policy, and consent to our collection and use of your personal information as described below. If you do not agree with this Privacy Policy, your option is simply not to use these Sites. 

Where appropriate and required by law, we will also obtain additional consent by opt in mechanisms such as ticking a box stating your consent, choosing technical settings for a service or website, or other statements or conduct indicating your acceptance of the particular information processing in question. For your rights with respect to cookies, see our Cookie Notice, which forms an integral part of this Privacy Policy. 

Our Sites may contain links to other websites. The information practices or the content of such other websites is governed by the privacy statements of such other websites. We encourage you to review the privacy statements of the other websites to understand their information practices. 

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2. INFORMATION WE COLLECT FROM YOU

2.1. Generally. Most of the information we collect from you is derived from your voluntarily submitting the information to us in order to receive our Services or the functionality of our Sites. We collect personal information about you directly from you, from third parties, and automatically through your use of our Sites and use of our Services. For the purposes of this Privacy Policy, “personal information” means any information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified, directly or indirectly, by reference to an identifier such as a name, an email address, an identification number, location data, online or personal device identifier, or to one of more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that person, including for example face data.

2.2. Information we collect directly from you. The personal information we collect from you depends on how you use our Sites or Services. For example, without limitation, we may collect the following information from you in connection with the Services: 

• Personal Contact Information. Contact information such as your first name, last name, phone or mobile number, home and/or mailing address, and email address.

• We do not share your data without your explicit consent except as necessary to provide our services or comply with legal obligations. 

• To opt out of future communications, text STOP or UNSUBSCRIBE.

• Text HELP for assistance, Message and data rates may apply.

• Property Information. Information associated with the specific Services you need such as home or commercial property repair details, budget, background details about your property including address. We will not post the address of your property on our Sites without your consent. 

• Commercial property Contacts. For prospective business customers, we need to collect the name and contact information of the property manager and/or owner of the commercial property and their respective business titles. 

• Payment Information. For customers, we will need to collect your payment information such as credit card information or other billing details. If we collect such information online, it will be through a third-party payment processor who will have the duty to securely store such information. 

• Feedback and Photos/Videos. Customer property photos, testimonials (written or video), and reviews which may be posted on our Sites only with your consent. 

• Other Communications. When you communicate with us in person, over the telephone, by regular mail, e-mail, or through any interactive or automated chat or customer support feature through our Sites, we collect whatever contact information and comments you may communicate to us. 

• • Contact Plata International DBA Basement Boss at 203-295-0090 or basementbossct@gmail.com for HELP or to STOP receiving messages.
  • Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP, CANCEL or UNSUBSCRIBE to basementbossct@gmail.comor 203-295-0090 After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.
  • You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.
  • Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Plata International DBA Basement Boss will not sell, rent, or share the collected mobile numbers

Messaging Terms and Conditions:

By signing up for texts, you consent to receive customer care conversations and notifications about our services from Plata International DBA Basement Boss at the number you provided, including messages sent by auto dialer. Consent is not a condition of
purchase. 

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MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring, and message frequency varies based on communication needs

To get help, reply HELP or contact Plata International DBA Basement Boss at 203-295-0090 or basementbossct@gmail.com

To Opt-Out of messaging: Reply STOP to 203-295-0090 or send an email to Plata International DBA Basement Boss at basementbossct@gmail.com. You can also call us at 203-295-0090 After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and then you will receive no further messages.

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We may collect the above information when you a) seek information about our Services using our web-based forms that you complete or partially complete; b) when you contact us directly to inquire about our Services; c) when you book an appointment; d) when you provide responses to surveys/questionnaires.

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